At first glance, money management giant Mellon Bank Corp. [now the Bank of New York Mellon (BK)], the British alternative rock band Radiohead, and my company, LRN, would appear to have little in common. But we've all been on a TRIP. [TRIP is an acronym to articulate how Trust enables Risk, which propels Innovation and ultimately leads to Progress.] Mellon charted a course to right itself in the wake of the 1987 stock market crash; Radiohead ushered in a new revenue model in a time of declining record sales; and my own organization is on a transformational journey that involves a substantial restructuring of our business.

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